Privacy Policy

We are committed to safeguarding the privacy of our website visitors and members in accordance with applicable laws. This policy sets out how and why we collect and use the personal data which you provide to us or which we collect about you when you use our websites and how we will treat your personal information.

We want you to be fully informed about how we use your data, how we keep it secure and your rights. We trust this policy will answer any questions you have, but if not, please get in touch with us using the contact details provided at the end of this policy.

About us

This policy is provided by Ocki Sustainability Limited (referred to as “we”, “us” or “our” in this policy). We are the controller of any personal data we collect about you via our websites and we are responsible for the Website at ockisustainability.com.

We may collect the following information:

Personal information from Users in a variety of ways, including, but not limited to, when Users visit our Website(s), register on the Website(s), place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website(s). Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Website(s) anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities.
Non-personal information about Users whenever they interact with our Website(s). Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Website(s), such as the operating system and the Internet Service Provider and other similar information.
Professional information about you including first name, last name, job title, job function, company name, company address, email address and telephone number provided directly from you to us or from publicly available information such as from public sources, third parties or online publications. This information is processed on the grounds of legitimate interest for the purpose of:

identifying if you are a key-decision maker in any of the sectors in which we operate.
ensuring that the information we hold about you is relevant, accurate and up to date.
ensuring that we have the information we reasonably require to provide or offer you with a relevant product or service;
helping us provide the best possible service in the most efficient manner; and
to enhance marketing efficiencies for our customers in the sectors in which we operate.

Cookies and log files may be used on our Website(s) to enhance User experience. A cookie is a small piece of information that is placed on your computer when you visit certain Website(s)s. When we refer to “cookies” we include other technologies with similar purposes, such as tags and identifiers.

We use the following types of cookie, as will your browser:

Analytics cookies that remember your computer or mobile device when you visit our Website(s) and recognise visits to our Website(s) across different devices. They keep track of browsing patterns and help us to build up a profile of how our Users use the Website(s). We use that information for customer analytics and to serve content and advertisements that we think might be of particular interest to you on our Website(s).
Functional cookies that help us make our Website(s) work as efficiently as possible; remember your registration and login details; remember your settings preferences; to detect what device you are using and adapt how we present our services according to the screen size of that device.

How we use the collected information

Any personal data that you give us will be treated with the utmost care and security. The personal data we collect is used to provide you with the service that you have requested or to respond to an enquiry that you have made.

We use User personal information we have collected for the following purposes:

To personalise User experience: we may use information individually or aggregated to understand how our Users use the services and resources provided on our Website(s).
To improve our Website(s): we continually strive to improve our Website(s) offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: we may use the information Users provide when placing an order to service that order, as well as provide relevant information about our other products and services.
To administer Website features: such as content, promotions and surveys and to send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: the email address Users provide will be used to send them information and updates pertaining to their orders as well as (a) respond to their inquiries and requests or (b) provide relevant information about our other products and services.
To send to partners: submitted contact details may be sent to third-parties when explicitly consented to on content or services created in partnership with third-parties

Sharing your information

Unless we are given explicit permission to do so, we do not sell, trade, or rent Users’ personal information. We may without consent share generic aggregated information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Website(s) or administer activities on our behalf, such as sending out newsletters or surveys.

Legal requirements. We may disclose your personal information if we are required to do so by law, or if in good faith we believe such action is necessary to comply with the law.

Selling our businesses. We may disclose your personal information to third parties and their advisers if we are approached by a potential buyer in connection with the potential sale of our business or of any part of it.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss or misuse of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Your Rights

You have the following rights in relation to the personal information we hold about you, to request:

Access to the personal data we hold about you (commonly known as a "data subject access request") including a copy of it.
The correction of the personal information that we hold about you if it is incomplete or inaccurate.
The deletion or removal of personal data we hold about you, for example, where there is no good reason for us continuing to process it or where you have exercised your right to object to processing.
For our processing of your personal information to be restricted in certain circumstances, for example if you want to establish its accuracy or the reason for processing it.
To obtain a copy of the personal information you’ve provided us with and to reuse it elsewhere or to ask us to transfer it to a third party of your choice.
To withdraw any consent you have provided to our use of your personal data. If you withdraw consent, we will stop using your data for the specific purpose, unless we have an alternative legal basis to use it.

We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.

Right to Object

Where we are processing your personal data on the basis of our legitimate interests, you can ask us to stop processing it and we must do so unless we believe we have an overriding legitimate reason to continue processing your personal data or the processing is for the establishment, exercise or defence of legal claims.

If you are dissatisfied with how we have handled your personal data, you have the right to make a complaint to your data protection regulator (the Information Commissioner’s Office in the UK) and we will work with them to resolve it. We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so please do contact us in the first instance.

How can I unsubscribe from marketing communications?

You may instruct us not to process your personal data for marketing purposes at any time by contacting us using the details provided at the end of this policy or you can opt out of our marketing emails by clicking on the ‘unsubscribe’ link provided in each email.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Changes to this Privacy Policy

In order to keep up with changes in our operations and changing legislation and best practice, we may revise this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This Privacy Policy was last updated on 19 July 2022.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Website(s), or your dealings with this Website(s), please contact us at enquiries@ocki.co.uk or alternatively write to: The Data Protection Officer, Ocki Sustainability Ltd, Kingsland House, Abbey Foregate, Shrewsbury SY2 6BL, United Kingdom.

Policy